How do I select products using a spreadsheet on Sugargoo?
Using a spreadsheet for product selection on Sugargoo streamlines your shopping experience. Begin by creating a detailed list with product links, specifications, colors, sizes, and prices from Chinese marketplaces like Taobao or 1688. Sugargoo's spreadsheet template helps organize multiple items efficiently, reducing errors and saving time. This method is particularly useful for bulk purchases or complex orders, ensuring all desired items are accurately submitted for purchasing.
What happens after I submit my order through Sugargoo?
After submitting your order via the spreadsheet, Sugargoo's professional team springs into action. They immediately begin processing your purchase requests, contacting sellers to confirm availability, and making payments on your behalf. The system automatically updates order statuses, sending you notifications at each stage. Typically within 24-48 hours, you'll see your items marked as "purchased" in your account, beginning their journey to the Sugargoo warehouse.
How does Sugargoo handle quality control and warehouse storage?
Upon arrival at the Sugargoo warehouse, your items undergo rigorous quality control. Professional staff unpack each product, inspecting for damage, verifying specifications against your order, and taking high-resolution photos (available in your account). Items are then carefully repackaged and assigned a specific storage location in their massive, organized warehouse facility. Sugargoo provides free storage for up to 90 days, allowing you to consolidate multiple purchases before international shipping.
What shipping options does Sugargoo offer for international delivery?
Sugargoo offers diverse international shipping options tailored to different needs and budgets. Choose from reliable carriers like EMS, DHL, FedEx, or specialized lines such as Sugargoo's own tax-free routes. The platform provides transparent cost calculations based on package weight and dimensions. Their system automatically recommends the most cost-effective and efficient shipping method for your destination country, with full tracking capabilities from departure to delivery.
How can I track my package after it leaves the warehouse?
Once your package departs the Sugargoo warehouse, comprehensive tracking information becomes available in your account dashboard. Sugargoo provides direct links to carrier tracking systems, updating in near-real-time as your shipment progresses through customs, international transit, and local delivery. Customers receive email notifications at major milestones. For additional support, Sugargoo's customer service team can provide detailed updates and assist with any delivery concerns.